Our Staff

Community Management Solutions has experienced and dedicated staff always happy to assist their members and clients.

Catherine Norris, Joint General Manager
Responsible for Member Services

Catherine has been with Community Management Solutions since 2004. She manages the day to day operations of the organisation and provides a great service to members in Human Resources, Industrial Relations and Work Health and Safety. Catherine's specialities are enterprise agreements, writing publications, employment documents and award interpretation. Catherine has a Certificate IV in Human Resources, Certificate IV in Front Line Management and a Certificate IV in Occupational Health and Safety and is a qualified Justice of the Peace.


Neale Brosnan, Joint General Manager
Responsible for Financial Services

Neale is a qualified Accountant and CPA and has worked in the not for profit sector for over 30 years. This means that there is not much that Neale does not know about managing the finances or governance of non profit organisations. As a father Neale has also gained a great understanding of the operations of P&C Committees, Kindergartens and Child Care Services over the years.



Susan Cislowski, Employment Relations Advisor

Susan has been with Community Management Solutions so long that we forget that not everybody knows her. Susan is our go to girl on all things Human Resources, Industrial Relations and Governance and brings a wealth of real world experience to her work with all our members. Susan specialises in all things P&C plus has strong skills in advocacy in the Fair Work Commission and the Queensland Industrial Relations Commission.  She is also a mother of 4 and grandmother of 3 and has been active on P&C Committees for nearly 30 years.


Renee Cahill, Employment Relations Advisor

Renee joined Community Management Solutions this year after graduating with a Bachelor of Business majoring in both Human Resources and Employment Relations. She has quickly transferred her academic knowledge to practical experience and is available on the end of the phone to provide staff management advice to all our members.


Michele Lark, Accountant

Michele is our Accounting Services and Audit Manager and has been with Community Management Solutions since 2011. She is a Chartered Accountant and has extensive accounting experience with a variety of organisations as well as having being a Treasurer on her local P&C. Not only does Michele keep an oversight on our bookkeeping, she undertakes financial audits for a number our members. She also presents our very well recieved seminar "Financial Management for Volunteers".


Anne Pivetta, Bookkeeper / Payroll Service

Annie is our super efficient Payroll and Bookkeeping Officer. She makes sure that staff are paid and the books are in order for a number of our members. She is also a very keen cyclist and ride with a group in Brisbane so keep an eye out for her on the roads.


Stacey Scott, Bookkeeper / Payroll Service

Stacey has been part of our Finance Team since 2012. Stacey holds a Certificate IV in Bookkeeping. She can help you with anything related to payroll and bookkeeping and as well as assisting members keep their affairs in order. Stacey provides on site training to ensure that both CMS and clients are on the same page.



Petrina Jockel, Bookkeeper / Payroll Service

Petrina joined the CMS finance team in March 2017. Petrina provides CMS clients with bookkeeping and payroll services alongside Stacey and Anne, ensuring our members organisations run smoothly.



Rebecca White, Member Services Coordinator

Bec has been assisting the smooth operations of Community Management Solutions for over 10 years. She is the friendly voice at the end of our phones, organises our seminars, develop our newsletters, bulletins, manages our Award Service and maintains our membership, online Guides and website and generally keeps us organised. If you need help, Bec knows where to find it!

Danielle Dennis, Admin Assistant

Danielle is our friendly Receptionist and Admin Assistant. Danielle joined the CMS team in 2015 and is also the friendly voice at the end of our phones. Danielle works alongside Bec assisting with all the office administration duties.