Our Staff

Community Management Solutions has experienced and dedicated staff always happy to assist their members and clients.

Catherine Norris, Joint General Manager
Responsible for Member Services

Catherine has been with Community Management Solutions since 2004. She manages the day to day operations of the organisation and provides a great service to members in Human Resources, Industrial Relations and Work Health and Safety. Catherine's specialities are enterprise agreements, writing publications, employment documents and award interpretation. Catherine has a Certificate IV in Human Resources, Certificate IV in Front Line Management and a Certificate IV in Occupational Health and Safety and is a qualified Justice of the Peace.


Neale Brosnan, Joint General Manager
Responsible for Financial Services

Neale is a qualified Accountant and CPA and has worked in the not for profit sector for over 30 years. This means that there is not much that Neale does not know about managing the finances or governance of non profit organisations. As a father Neale has also gained a great understanding of the operations of P&C Committees, Kindergartens and Child Care Services over the years.


Susan Cislowski, Employment Relations Advisor

Susan joined CMSolutions in 2001 and has brought a wealth of knowledge to the organisation. Susan specialises in P&C Associations and governance for Not-For-Profit Associations. For many years Susan has been using her diplomatic skills negotiating with unions, performing discipline meetings with member employees and has a wealth of experience respresenting our members in the Fair Work Commission and Queensland Industrial Relations Commission. Susan has demonstrated on numerous occassions success in the commission, saving our members thousands of dollars. 


Natasha Shami, Employment Relations Advisor

Natasha has recently graduated from a Bachelor of Business Management (majoring in Human Resources) from The University of Queensland. She has assisted our members in her short time here in the areas of recruitment and selection, organisational restructures, performance management and training and development. Natasha is also a member of the Australian Human Resource Institute (AHRI) and the Industrial Relations Society of Queensland (IRSQ). Outside of work, she volunteers as a committee member in Queensland Young Professionals Network for AHRI. 


Michele Lark, Accountant

Michele is our Accounting Services and Audit Manager and has been with Community Management Solutions since 2011. She is a Chartered Accountant and has extensive accounting experience with a variety of organisations as well as having being a Treasurer on her local P&C. Not only does Michele keep an oversight on our bookkeeping, she undertakes financial audits for a number our members. She also presents our very well recieved seminar "Financial Management for Volunteers".


Stacey Scott, Bookkeeper / Payroll Service

Stacey has been part of our Finance Team since 2012. Stacey holds a Certificate IV in Bookkeeping. She can help you with anything related to payroll and bookkeeping and as well as assisting members keep their affairs in order. Stacey provides on site training to ensure that both CMS and clients are on the same page.


Anne Pivetta, Bookkeeper / Payroll Service

Annie is our super efficient Payroll and Bookkeeping Officer. She makes sure that staff are paid and the books are in order for a number of our members. She is also a very keen cyclist and ride with a group in Brisbane so keep an eye out for her on the roads.


Rebecca White, Member Services Coordinator

Bec has been assisting the smooth operations of Community Management Solutions for over 10 years. She is the friendly voice at the end of our phones, organises our seminars, develop our newsletters, bulletins, manages our Award Service and maintains our membership, online Guides and website and generally keeps us organised. If you need help, Bec knows where to find it!


Shae Bigham, Receptionist / Admin Assistant

Shae is our friendly Receptionist and Admin Assistant. Shae joined the CMS team in 2017 and is the friendly voice at the end of our phones. Shae works alongside Bec assisting with all the office administration duties.