Our Staff

Community Management Solutions has experienced and dedicated staff always happy to assist their members and clients.

Kevin Prendergast

Chief Executive Officer

Kevin is highly experienced in the not-for-profit space and has held senior roles for the last twenty years with Legacy Brisbane, Scouts Queensland, Mercy Community Services, Uniting Care Queensland, The NSW Institute of Sport, Disability Providers, Southern Cross Care and Stamford Hotels and Resorts. Kevin has formal university qualifications in Justice Administration and Advanced Diplomas and Diplomas in Business, Human Resources, Workplace Health and Safety, Workplace Rehabilitation, Government, Risk Management, Security, Investigative practices and is a Justice of the Peace Qualified. He is also a licensed investigator with the Office of Fair Trading. Kevin is humbled to hold this role and to work with two highly effective teams at CMS being the HR/IR/Safety team and the Finance Team. He has a passion for delivering five-star customer service and ensuring that the organizations primary focus in on the service delivery model to our members and clients. Kevin is always striving to ensure an environment where continuous improvement is at the forefront of our philosophy and is constantly listening to our members to improve our services.

Neale Brosnan, Chief Financial Officer

Responsible for Financial Services

Responsible for Financial Services, Neale is a qualified Accountant and CPA and has worked in the not-for-profit sector for over 40 years. Neale held senior roles with C&K Association before joining CMSolutions. He has specialist knowledge and experience with Aboriginal & Torres Strait Islander services, Community childcare and Kindergartens & P&Cs. This means that there is not much that Neale does not know about managing the finances or governance of non-profit organisations. As a father Neale has also gained a great understanding of the operations of P&C Committees, Kindergartens and Child Care Services over the years.

Craig Pollard

Senior Consultant

Craig has over 20 years of experience include such roles as Senior Consultant for Jones Ross, Executive Officer for the Air Conditioning and Mechanical Contractors Association of New South Wales and Member Services Advisor for the Printing Industries Association of Australia.

Craig has also worked as the Industrial Relations and Human Resources Manager for a multi national contracting company in the hospitality industry. His responsibilities in this role extended across all eastern states of Australia.

In addition, Craig has extensive workplace relations experience across a range of industries including engineering, manufacturing, construction, education, tourism, hospitality, community services, retail, building maintenance and contracting.

Craig provides specialist advice and representation to clients in the area of Award and legislative interpretation, enterprise bargaining, dispute settlement, unfair dismissals and discrimination/harassment issues in the workplace.

He has represented clients before the Fair Work Commission, State Industrial Relations Commissions, Magistrates Courts, Anti-Discrimination Commissions and Tribunals as well as in private mediation and arbitration.

Craig also has extensive experience in negotiating Enterprise Agreements and guiding employers through the maze of legislation which regulates this area of employment relations.

Pat Phanekham

Senior Consultant

Pat has over twenty years’ experience at the senior management level and has run and opened five-star hotel properties both in Australia and overseas. In these roles Pat has held the roles of CEO and General Manager and has been highly successful leading a team of professionals to prosperity. Pat has skill in all facets of management, sales, marketing, finance, human resources, governance, risk management and compliance and assists CMS with services such as Management Consultancy, Governance, Human Resources and Industrial Relations.

Brian Abrahams

Brian Abrahams

WHS Consultant

Brian has over 25 years’ experience, in Workplace Health and Safety and Occupational Rehabilitation, within a variety of Queensland Government departments including WorkCover Qld, Emergency Services, and the Department of Justice and Attorney General. Brian has a Bachelor of Behavioural Science majoring in Psychology, a Masters degree on Human services, and a Graduate Diploma in Occupational Health and Safety. Brian is available to provide consultation regarding Occupational Health and Safety, and Workplace Rehabilitation issues within the work environment.

Anne Pivetta

Bookkeeper / Payroll Service

Annie is our super-efficient Payroll and Bookkeeping Officer. She makes sure that staff are paid and the books are in order for a number of our members. She is also a very keen cyclist and rides with a group in Brisbane so keep an eye out for her on the roads.

Dafydd Jones

Dafydd Jones

Bookkeeping/Payroll Officer

Dafydd is also another one of our enthusiastic Bookkeeper and Payroll officers. He has over 20 years experience within a family run small business. Managing hair salons and looking after the financial side of these businesses has given him valuable experience for his role here at CM Solutions. When he is not at work he loves spending quality time with his wife and 2 children, horse riding, football and camping.

Serena Chappell

Senior Accountant

Prior to working with CMSolutions Finance Team Serena clocked up over 10 years’ experience in Business Services, working with a variety of clients from different industries. She is a Chartered Accountant who more recently worked for 3 years as the P&C Business Operations Manager for her children’s primary school. She is still a part of her P&C as a Sub-Committee Treasurer and enjoys volunteering alongside other like-minded parents/carers.

Jennifer Chandler

Jennifer Chandler

Finance and Audit Manager

Jennifer is our bubbly finance and audit manager here at Community Management Solutions and has been apart of our team since 2010. When Jen is not working she loves to keep active, in particular she is a strong contender for running, recently completing her 8th marathon. With over 20 years working with accounts we are very lucky to have Jen apart of our team.

Mary-Jane Marcos

Mary-Jane Marcos

Employment Relations Consultant

Mary-Jane is a part of our HR department as our friendly and knowledgeable Employment Relations Consultant. She is always happy and available to assist/answer any of our members enquiries. Mary-Jane is a mother of 5 children and enjoys cooking and playing tennis in her spare time.

pete the penquin - CMSolutions Mascot

Pete the Penguin

Community Management Solutions Mascot/Support Officer

Pete has been a part of Community Management Solutions for almost 50 years providing quality support for both our team and members. He is very loyal to our organisation and offers a Can Do attitude at all times. Pete’s hobbies include sunbathing and special occasion dress ups in his spare time.